Privacy Policy
Effective Date: May 1, 2026
DR Wrought Iron Rails, Inc. (“we,” “us,” or “our”) operates the website drwroughtironrails.com (the “Site”). This Privacy Policy explains what information we collect when you visit the Site or contact us, how we use that information, and what choices you have. We are committed to being straightforward about our practices and to handling your information with care.
By using this Site, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect two types of information: information you give us directly, and information collected automatically when you use the Site.
Information You Provide Directly
When you fill out our contact or quote request form, you may provide:
- Your first and last name
- Your phone number
- Your email address
- A description of your project or service interest
- How you heard about us
We only collect what you choose to provide. You are never required to submit a form to browse the Site.
Information Collected Automatically
When you visit the Site, certain technical information may be collected automatically, including:
- Your IP address and general geographic location (city/region level)
- Browser type and version
- Pages visited and time spent on those pages
- Referring website (how you found us)
- Device type (desktop, mobile, tablet)
This information is collected through standard web server logs and, if enabled, website analytics tools such as Google Analytics. It does not identify you personally.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your quote requests, questions, or consultation inquiries
- To schedule and coordinate service appointments
- To contact you about the status of an ongoing project
- To understand how visitors use the Site so we can improve it
- To maintain the security and proper operation of the Site
We do not use your information for automated decision-making or profiling. We do not send marketing emails or newsletters unless you specifically request them.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We use third-party tools to operate the Site, including our web hosting provider, our contact form platform (Gravity Forms), and website analytics (Google Analytics). These providers process information on our behalf and are not permitted to use it for their own purposes.
- Legal compliance: We may disclose your information if required to do so by law, court order, or government authority.
- Business protection: We may disclose information when we believe it is necessary to protect the rights, property, or safety of DR Wrought Iron Rails, Inc., our customers, or others.
Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit a website. We use cookies for the following purposes:
- Site functionality: Some cookies are necessary for the Site to function properly, such as remembering form inputs during a session.
- Analytics: If Google Analytics is active on the Site, it places cookies to help us understand how visitors use the Site. This data is aggregated and does not identify individual users.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of the Site. Most browsers allow you to refuse cookies or delete cookies that have already been set.
Third-Party Services
Our Site may use the following third-party services, each of which has its own privacy practices:
Google Analytics
We may use Google Analytics to track and analyze website traffic. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. Google uses this data to compile reports and improve its services. Google’s use of this data is governed by the Google Privacy Policy, available at google.com/policies/privacy.
Google Maps
Our Contact page may include a Google Maps embed to help visitors locate our business. Google Maps may collect data in accordance with Google’s Privacy Policy when you interact with the embedded map.
Gravity Forms
Our contact and quote request forms are powered by Gravity Forms, a WordPress plugin. Form submission data is stored in our website database and delivered to us via our business email. Form data is not shared with third parties by Gravity Forms except as required for delivery.
Google Workspace (Email)
We use Google Workspace to manage our business email. When you send us an email or submit a form, your information may be stored within our Google Workspace account. Google’s handling of that data is subject to Google’s privacy policies and our agreement with Google as a business customer.
Data Retenion
We retain the information you submit through our forms for as long as it is reasonably necessary to respond to your inquiry or fulfill the purpose for which it was provided. If you become a customer, we may retain your contact information as part of our business records for the duration of our business relationship and for a reasonable period afterward.
You may request that we delete your information at any time by contacting us at the email or address listed below.
Children's Privacy
This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child under 13 has submitted personal information to us through this Site, please contact us and we will promptly delete it.
Links to Other Websites
Our Site may contain links to external websites (such as review platforms or social media profiles). This Privacy Policy applies only to drwroughtironrails.com. We are not responsible for the privacy practices of other sites and encourage you to review the privacy policies of any third-party sites you visit.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information. These may include:
- The right to know what personal information we have collected about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of the sale of your personal information (we do not sell personal information)
To exercise any of these rights, please contact us at the email or address listed in the “Contact Us” section below. We will respond to your request within a reasonable timeframe. We may need to verify your identity before fulfilling certain requests.
Security
We take reasonable measures to protect the information you provide from loss, misuse, unauthorized access, and disclosure. Our Site uses HTTPS encryption. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We recommend that you do not submit sensitive personal or financial information through our contact forms. Project descriptions, contact details, and service requests are the types of information our forms are designed for.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, or would like to make a request regarding your personal information, please contact us:
DR Wrought Iron Rails, Inc.
Greensboro, NC 27407
Phone: (336) 458-6440
Email: customworks@drwroughtironrails.com